ODReight Cleaning Solutions
Turning a manual inbox into an automated business engine.
The Challenge
ODReight Cleaning Solutions was growing fast, but every customer enquiry meant the same manual grind: read the form, calculate a price, type up a quote, send it, wait, then re-key everything into Sage accounting. Deep clean quotes alone took 15–20 minutes each to calculate and format. Slow response times, inconsistent pricing, and hours lost to admin every week.
What We Built
Automated Enquiry System
Every Wix form submission is now instantly classified by service type and handled automatically. Regular and one-off cleaning enquiries receive a personalised pricing estimate within seconds. Complex services like deep cleans are routed through a detailed questionnaire, and the system calculates an itemised quote automatically — factoring in property size, condition, furnishings, and optional extras.
Anna reviews the breakdown and approves with one click. The customer receives a branded quote email with an Accept button. When they click it, the system creates their contact and sales quote in Sage automatically — the whole chain takes under 10 seconds.
Business Management Dashboard
With the automation running, we’re now building a custom Next.js dashboard that replaces spreadsheets entirely:
Quote management with inline approval and status tracking
Customer CRM with property details, quote history, and internal notes
Job scheduling with a colour-coded weekly calendar and staff assignment
Staff hours and pay tracking for both hourly and fixed-rate jobs
Financial overview with revenue metrics, invoice tracking, and Sage integration
Role-based access so staff see their schedule without accessing financials
Tech Stack
“Before ReitTech, sending a quote meant sitting down, calculating it manually, typing it out, and hoping I didn’t forget to follow up. Now it just happens. I didn’t realise how much mental space that was taking up until it was gone.”
— ODReight Cleaning Solutions
More case studies coming soon
Cambridge e-commerce seller
Case study in progress — we’re adding more.
Cambridge trades company
Case study in progress — we’re adding more.